We built Near (staffing firm, 800+ active contractors currently) — a company that helps US businesses hire pre-vetted talent from Latin America. We scaled from 3 to 70 people in three years. Growth was fast. The workflows didn't keep up.
So we automated everything that didn't require a human relationship. Revenue per employee went from $430K to $750K. We went from 70 employees back to 40 — while growing revenue 100% year over year. We're at ~$30M in gross annual revenue right now.
We know which automations change the P&L and which ones just look impressive in a demo. Most automation firms will sell you a nice-looking dashboard. Complete slop. We've tracked what actually moves recruiting metrics in our own operation for years.